Sonar data can be used ad-hoc to share directly with IT support teams to help resolve incidents faster. IT teams can also use the Catchpoint portal for collecting Sonar data and reporting it in a comprehensive analytics and alerting platform to evaluate trends and see a holistic view of Digital Employee Experience (DEX) across entire departments or organizations.
Sonar data can be used ad-hoc to share directly with IT support teams to help resolve incidents faster. IT teams can also use the Catchpoint portal for collecting Sonar data and reporting it in a comprehensive analytics and alerting platform to evaluate trends and see a holistic view of Digital Employee Experience (DEX) across entire departments or organizations.